Privacy Policy

1. Information We Collect

We collect information to provide and improve the Platform.

Information we collect may include the following categories.

Account Information

When you create an account on the Platform, we may collect certain information necessary to provide and maintain your account, including:

• Name or username
• Email address
• Account role (such as developer, creator, or customer)
• Account authentication credentials

Passwords and authentication credentials are stored using secure hashing and industry-standard security practices. We implement reasonable technical and organizational safeguards designed to protect user information from unauthorized access, alteration, or disclosure.

Some infrastructure supporting the Platform may be hosted through trusted cloud service providers such as Microsoft Azure or similar providers that maintain strong security and compliance standards.

Transaction Information

When purchases or payouts occur on the Platform we may collect:

• Purchase records
• Game keys redeemed or purchased
• order totals and transaction IDs
• commission and payout records

Payment information is processed by third-party payment providers and is not stored directly on our servers.

Payment and Payout Information

If you receive payouts through the Platform, our payment processor may collect:

• Legal name
• Address
• Tax identification information
• Banking information

This information is collected and stored by the payment processor, not by EggLauncher.

Communications

If you contact support or communicate with us, we may collect:

• Email correspondence
• support requests
• feedback or bug reports

Automatically Collected Data

When you use the Platform we may automatically collect certain technical information such as:

• IP address
• browser type
• device information
• operating system
• pages visited
• timestamps of activity

This information helps us improve the performance and security of the Platform.

2. How We Use Information

We use collected information for purposes including:

• operating and maintaining the Platform
• creating and managing user accounts
• processing purchases and payouts
• preventing fraud and abuse
• providing customer support
• improving platform performance
• analyzing usage trends
• complying with legal obligations

Legal Basis for Processing

Where required by applicable law, EggLauncher processes personal information on the following legal bases:

• performance of a contract when providing the Platform and user accounts
• legitimate interests in operating and improving the Platform
• compliance with legal obligations
• user consent where applicable

3. Payment Processing

Payments made on the Platform are processed by third-party payment processors such as Stripe or similar services.

These processors handle payment information including:

• credit card data
• banking information
• tax forms

EggLauncher does not store full payment card information.

EggLauncher does not collect or store full credit card numbers or payment card security codes. Payment card information is collected and processed directly by the payment processor through secure payment infrastructure.

For users receiving payouts through the Platform, payment processors may collect additional identity verification and tax information in accordance with financial regulations. This information is collected and stored by the payment processor and is not stored directly by EggLauncher.

Users may be required to agree to the payment processor’s privacy policies and terms of service.

4. Sharing of Information

We do not sell personal information.

We may share information only in the following circumstances.

Service Providers

We may share information with trusted third-party service providers that help operate the Platform, such as:

• payment processors
• hosting providers
• analytics providers
• email service providers

These providers may only use information to perform services on our behalf.

Legal Requirements

We may disclose information if required to do so by law or if we believe disclosure is necessary to:

• comply with legal obligations
• protect the rights or safety of users
• prevent fraud or illegal activity

Business Transfers

If EggBit Games LLC undergoes a merger, acquisition, or sale of assets, user information may be transferred as part of that transaction.

5. Cookies and Tracking Technologies

The Platform may use cookies or similar technologies to:

• remember user preferences
• maintain login sessions
• analyze site traffic
• improve platform functionality

Users may configure their browser settings to refuse cookies, but some features of the Platform may not function properly without them.

EggLauncher may use analytics tools to better understand how users interact with the Platform and to improve platform performance and user experience.

6. Data Retention

We retain information only as long as necessary to:

• operate the Platform
• comply with legal obligations
• resolve disputes
• enforce agreements

Transaction records may be retained for longer periods where required for tax or accounting purposes.

7. Data Security

We take reasonable measures to protect information against unauthorized access, alteration, disclosure, or destruction.

Security measures may include:

• encrypted connections (HTTPS)
• secure server infrastructure
• restricted access to sensitive systems

However, no method of internet transmission or storage is completely secure.

In the event of a data security incident affecting personal information, EggLauncher may notify affected users and relevant authorities as required by applicable law.

8. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information.

These rights may include:

• accessing information we hold about you
• requesting correction of inaccurate information
• requesting deletion of personal data where permitted by law

Requests can be made by contacting us using the information listed below.

If EggBit Games LLC is involved in a merger, acquisition, restructuring, or sale of assets, user information may be transferred as part of that transaction in accordance with applicable privacy laws.

Users may request deletion of their account and associated personal information by contacting support at [email protected]. Some information may be retained where required for legal, tax, fraud prevention, or accounting purposes.

9. Children's Privacy

The Platform is not intended for individuals under the age of 18.

We do not knowingly collect personal information from children.

If we become aware that personal data has been collected from a minor, we will take steps to remove such information.

10. International Users

EggLauncher is operated from the United States.

If you access the Platform from outside the United States, your information may be transferred to and processed in the United States.

By using the Platform, you consent to such transfers.

11. Third-Party Links

The Platform may contain links to third-party websites or services.

EggLauncher is not responsible for the privacy practices of those third-party services.

Users should review the privacy policies of those services separately.

12. Updates to This Privacy Policy

We may update this Privacy Policy from time to time.

When changes are made, the “Last Updated” date at the top of this page will be revised.

Continued use of the Platform after updates constitutes acceptance of the revised policy.

13. Contact Information

If you have questions about this Privacy Policy or our data practices, you may contact:

EggBit Games LLC

West Des Moines, Iowa

Email: [email protected]